Website Maintenance
Streamlined Support and Maintenance Services
Our website Management and maintenance services are designed to ensure the optimal performance and reliability of your website.
Running a successful website requires ongoing maintenance and technical know-how, once your website is live, it’s not only important to protect it from malware and hackers that can take your site down and destroy your Google rankings. It’s also important to keep the servers and tools used in building your website updated, as the technologies used for website development are constantly being updated and improved.
But don’t worry — we’ve got you covered! From hosting to security, maintenance to backups, you’ll never have to worry about your website again.
At Emerix Digital, we strive to build long-lasting relationships with all of our customers. With our monthly website maintenance packages, we offer you everyday peace of mind and support for your website so that you can focus on growing your business and thriving.
What is Included?
Optimal Website Performance, Guaranteed
After the website is launched, ongoing maintenance is crucial to ensure its smooth operation. Get back to running your business – let us take care of the day-to-day website tasks for you. Here’s a breakdown of how we accomplish that:
Software Licenses & Updates
Content Updates and Enhancements
Performance Optimization
Code Replacement
Security and Backups
Responsive Support
What's included?
- Managed Cloud Hosting
- Local Security w/Brute Force Protection
- Daily Server-Level Backups
- Weekly Software Updates
- 24/7 Security Monitoring
- Weekly Malware Scans
- Unlimited Email Support
- Uptime Monitoring (5-Min. Intervals)
- Daily Off-Site Backups
- Daily Malware Scans
- Up to Date Legal Pages
- Standard Software Licenses
- Google Search Console Monitoring
- Monthly Manual Reviews & Improvements
- Analytics Setup & Training
- 24 Hour Response Time
- Fully Managed Google Search Console
Have a questions ?
We answer your most frequently asked questions
If you don’t find the answers you are looking for here, please reach out to us and ask.
Are there any set up or cancellation fees for website maintenance and hosting?
There is no charge for discontinuing our website maintenance services.
There is no setup fee if you sign up for our maintenance service right away as part of the project if we are developing or rebuilding your website.
However, for sites not developed by us, a minimum setup fee of $300 applies. If your site was not built by us, the setup fee begins at $300. For an accurate setup fee quote, please reach out to us.
What happens if I pass on your maintenance plan?
If you choose not to go with our maintenance plan, it can lead to several problems. Here are the main reasons I suggest ensuring your website receives proper maintenance:
1. Your site won’t be optimized, which can result in poor performance, slow loading times, and a gradual drop in your Google SEO rankings.
2. The tools, plugins, themes, and WordPress itself on your site will become outdated quickly. This is the leading cause of website hacks. It’s crucial to keep all these components up-to-date.
3. You won’t have any backups or restore points. So, if your site gets hacked or breached, you risk losing all your content, pages, and Google ranking.
4. You won’t receive a monthly report that gives you an overview of your site traffic, page views, and other important metrics.
5. Most importantly, you won’t have us as your trusted webmaster to assist you with quick updates, tweaks, or any website issues.
What if I pass on the plan and my site gets hacked?
We can take care of getting the site cleaned for an initial cleanup fee starting at $500, then we can instantly enrol your site in our monthly plan to ensure that it stays secure and safeguarded against hacks.
Does my monthly update time roll over?
Negative on this one.
The retainer or hourly updates only apply for that specific month.
What if my site gets hacked while on the plan?
If your site happens to be compromised while you’re enrolled in the plan, we’ll handle the cleanup and ensure everything is resolved with Google, all at no additional charge to you. However, it’s worth noting that up to now, we’ve had no incidents of hacks or breaches with any sites under our maintenance plan.
The only exception would be if you neglected to maintain the security of your website access. If you share your username and password, or if someone gains unauthorized access, you would incur charges at our hourly rate for any necessary repairs.
What if I have updates that require more than 2 hours?
To save you money, we’ll always try to complete your updates within 2 hours. However, if you have a significant number of updates that will take more time, we’ll give you an estimate of how long it will take and complete the work for you at a reduced hourly fee.
Our standard hourly rate is currently $125. However, with our maintenance and hosting plan, you’ll only be charged $65 per hour.
How fast do you get to the monthly updates?
We’re quite efficient in handling tasks around here. Our aim is to have your updates completed by the end of the next business day.
As a monthly client, you’ll always receive the highest priority compared to clients who aren’t enrolled in the plan.